Can tourists use Telebirr or M-Pesa in Ethiopia?

By the Ethiopia Driver team7 min read

telebirr customers60.6 million
M-Pesa EthiopiaSince Aug 2023
NeedsLocal SIM + ID
Pedestrians, a minibus and office buildings on Gambia Street in central Addis Ababa
Quick answer

Possibly, but neither is designed for short visits. Telebirr (Ethio Telecom) and M-Pesa Ethiopia (Safaricom Ethiopia) are domestic wallets tied to a local SIM. A passport is among the accepted IDs for telebirr, but you load it with birr at an agent or from an Ethiopian bank account, not from a foreign card. A Kenyan M-Pesa account can send money to an Ethiopian M-Pesa wallet (since October 2024) but can't pay Ethiopian shops, so for most tourists cash plus a card for big hotels is simpler. Ask us for a fixed quote.

On this page · 10 sections+
  1. What are telebirr and M-Pesa?
  2. Can a foreign visitor open a telebirr account?
  3. Can a tourist use M-Pesa in Ethiopia?
  4. Does Kenyan M-Pesa work in Ethiopia?
  5. How would you put money into a wallet?
  6. What about cash and cards?
  7. Are there other mobile wallets?
  8. If you want to try, how would you go about it?
  9. So is it worth it for a tourist?
  10. Questions people ask us

Sometimes, with effort, but for a short trip it's usually not worth it. Telebirr and M-Pesa Ethiopia are built for people with an Ethiopian SIM and birr to load, and neither operator publishes rules for tourists. Mobile money has grown fast in Ethiopia, so it's a fair question. Here's how the wallets work, when one might make sense, and how to keep payments simple instead.

The easiest fix for most visitors is to have fewer payments to make in the first place. With Ethiopia Driver you pay us in US dollars before you arrive, and we pay your hotels, domestic flights and driver costs locally in birr.

What are telebirr and M-Pesa?

Telebirr is Ethio Telecom's mobile money service, launched in May 2021. For the 2025/26 financial year it had 60.6 million customers, more than 410,000 agents and more than 440,000 merchants. You use it through the telebirr app or by dialling *127#, and it lets you send money, pay merchants and bills, and buy airtime.

M-Pesa Ethiopia is run by Safaricom Ethiopia. It went live on 17 August 2023, about three months after the National Bank of Ethiopia licensed it, offering transfers, merchant payments, airtime and the ability to receive money from abroad. It's a separate Ethiopian service, not the same account as M-Pesa in Kenya.

Can a foreign visitor open a telebirr account?

On paper, perhaps. Anyone aged 18 or over can register if they meet the know-your-customer rules: an active mobile number, a recent photo and a valid ID. A valid passport is among the accepted IDs, alongside Ethiopian documents such as a kebele ID.

Registration also asks for details such as your place of birth and current residential address, and a basic account is meant to be introduced by an existing account holder. There are no published rules for foreign nationals and no telebirr product aimed at tourists. In practice you'd first need an Ethio Telecom SIM registered to your passport, then ask at an Ethio Telecom shop whether they'll register you.

Can a tourist use M-Pesa in Ethiopia?

The same logic applies. M-Pesa Ethiopia is for Safaricom Ethiopia customers, so you'd need a Safaricom Ethiopia SIM first. There's no published tourist version or public rules on foreign visitors, so ask in a Safaricom shop when you buy your SIM.

Does Kenyan M-Pesa work in Ethiopia?

Not as a way to pay in shops. The Kenyan and Ethiopian services are separate. Since October 2024, customers can send money from M-Pesa Kenya to M-Pesa Ethiopia wallets through Safaricom's international remittance service. That's useful if someone in Kenya wants to send money to a person with an Ethiopian account, but there's nothing to show a Kenyan wallet can pay an Ethiopian merchant directly.

How would you put money into a wallet?

This is the real sticking point. There are two ways to add money to telebirr: pay in cash at an authorised agent or Ethio Telecom sales point, or transfer from a linked Ethiopian bank account. So you still need birr, or a local bank account, to begin with.

There's no published way to top up telebirr from a foreign debit or credit card. Telebirr does offer a virtual Visa card number, but for now it can only receive remittances; it can't be used to pay. Telebirr and M-Pesa Ethiopia can both receive money sent from abroad through licensed international transfer partners.

Ways to pay in Ethiopia as a visitor

Cash (birr)Works almost everywhere · Everyday spending, especially outside Addis
Bank or bureau rate
Visa or MastercardLarger hotels and some Addis businesses · Big hotel bills; ATMs in cities
Bank fees may apply
Telebirr or M-PesaAfter local SIM and registration · Longer stays; small local payments
Funded with birr

What about cash and cards?

For most visitors, cash is still the answer. Ethiopia is a cash-based society, and card payments and ATMs are limited and unreliable, especially outside cities. Carry enough birr before you leave Addis Ababa, and keep exchange receipts, because you'll struggle to change leftover birr back without one. You can bring no more than 3,000 birr into or out of the country.

Rules on carrying foreign cash have been changing. To be safe, declare foreign currency above USD 10,000 (or the equivalent) when you arrive and keep the declaration.

This is where paying ahead helps. When we book your hotels and domestic flights in birr and you pay us one amount in dollars, the big bills are already settled before you land. You need far less cash for the rest of the trip and fewer trips to the ATM.

Are there other mobile wallets?

Yes. Banks run their own wallets too; the best known is CBE Birr from the Commercial Bank of Ethiopia, which is tied to a CBE account. That puts it even further out of reach for a short-term visitor. Card use in Ethiopia is low, and cash and mobile money are the dominant ways people pay.

If you want to try, how would you go about it?

  1. Buy a SIM from the matching operator. An Ethio Telecom SIM for telebirr, or a Safaricom Ethiopia SIM for M-Pesa, registered to your passport at an official shop.
  2. Ask about wallet registration at the same time. Staff can tell you whether they can register a visitor and what they need from you.
  3. Install the official app. Download the telebirr or M-Pesa Ethiopia app from your phone's official app store; avoid look-alike apps.
  4. Cash in a small amount. Hand birr to an authorised agent, who loads it onto your wallet. Start small until you're sure it works for what you need.
  5. Spend it down before you leave. A leftover wallet balance is of little use once you're home.

So is it worth it for a tourist?

For a week or two, usually not. You'd spend time registering, still need cash to load the wallet, and gain little over paying with that cash directly. It could help in a few situations:

  • Longer stays, such as volunteers or people on extended work trips who pay lots of small bills.
  • Diaspora visitors whose family abroad already sends money to Ethiopian wallets through a transfer service.
  • Receiving money from someone in Kenya, via M-Pesa's Kenya-to-Ethiopia transfers, if you hold an M-Pesa Ethiopia account.

Mobile money also needs a working network. Internet and phone services are sometimes cut during unrest, and wallets stop working along with everything else, so keep cash as your backup.

Want us to drive you there?Skip the wallets and most of the cash: pay us in dollars before you arrive and we'll pay your hotels, domestic flights and driver in birr. Message us on WhatsApp for a fixed quote.
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Rules changeNeither operator publishes clear rules on wallets for short-stay foreign visitors, and terms change. If mobile money matters to your trip, ask at an Ethio Telecom or Safaricom shop with your passport, and check ethiotelecom.et and safaricom.et for current terms.

Questions people ask us

Can I pay with my phone in Ethiopia as a tourist?+

Only if you set up an Ethiopian wallet such as telebirr or M-Pesa Ethiopia with a local SIM, and there are no published rules for tourists. For most visitors, cash is the practical option, with a card for larger hotels.

Can I top up telebirr with a foreign credit card?+

There's no published way to do that. Telebirr is loaded with cash at agents or from a linked Ethiopian bank account, and its virtual Visa number can only receive remittances for now.

Does my Kenyan M-Pesa work in Ethiopia?+

Not for paying shops. Since October 2024 you can send money from M-Pesa Kenya to an M-Pesa Ethiopia wallet, but they are separate services.

What ID do I need for telebirr?+

An active Ethio Telecom number, a recent photo and a valid ID; a passport is among the accepted IDs. Ask at an Ethio Telecom shop whether visitors are being registered.

Can family abroad send me money in Ethiopia?+

Yes, telebirr and M-Pesa Ethiopia can both receive international transfers through licensed partners, if you hold a registered wallet.

Can I pay for my hotels and driver in Ethiopia in US dollars?+

Yes, with Ethiopia Driver. You pay us one amount in US dollars, and we book and pay your hotels and domestic flights in birr and drive you, from Bole airport pickup to trips to other cities. Message us on WhatsApp or email for a fixed quote.

Sources

We checked this answer against these pages on 28 September 2026. Rules and advice change, so check official sources before you travel.

  1. telebirr FAQ · Ethio Telecom
  2. telebirr Registration Requirements · Ethio Telecom
  3. Virtual VISA Card · Ethio Telecom
  4. Ethio Telecom Reports Record Revenue Growth, Tops 90 Million Customers · TechAfrica News
  5. Safaricom launches M-Pesa in Ethiopia · Connecting Africa
  6. Safaricom expands regional integration in Ethiopia with cross-border transfers through M-PESA Global · Safaricom PLC
  7. Ethiopia Payments Guide · PaymentBrief
  8. Ethiopia travel advice: entry requirements · UK FCDO
  9. Ethiopia travel advice: safety and security · UK FCDO
  10. NBE Directive FXD/04/2026: major relaxation of foreign exchange rules · Mondaq
ED

Written by the Ethiopia Driver team, Addis Ababa. A family-run driver service. We only write about roads we drive ourselves and we update these answers regularly. Something changed? Tell us on WhatsApp.

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